Shop Policies

 

Oregon Beach Girl and Have Faith do the best we can to portray items as they are for color and size. My descriptions are detailed. Please keep in mind that everyone translates color a little differently as do different electronic devices.

Processing Delivery Time:

Sold items are packaged and shipped within 48 hours of purchase. All items are shipped via USPS Priority Mail. You will receive notice that your item is on its way with a tracking number and expected delivery date. 

Shipping cost is Free for customers within the Contiguous US. All other customers are responsible for all shipping costs, customs fees, and documentation

Return Policy:

I want you to be completely satisfied with your purchase. If you have any questions or concerns, please contact me directly through this website, go to Contact Mari on the Main Menu.

If it's agreed that item is to be returned, item(s) must arrive in the same condition as it was sent to you. Packaging must be adequate to protect items through the shipping process. 

The cost of return shipping is a responsibility of the customer and must have a tracking number provided to me. 

Requests for returns must be made within 10 days of receipt of the item(s).

Refunds: 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 

If more than 15 business days have passed since we’ve approved your return and you have not received credit, please contact us at oregonbeachgirldesigns@gmail.com. Please do not return item(s) without contacting me first. 

Damaged Product:

If your item(s)arrived to you damaged, I do request a photo of the packaging and the item that shows damage. For items returned to sender due to incorrect or insufficient address, buyer will be charged for the item(s) to be shipped again.